AI in Finance: Keeping the Human Touch in a Digital Age

Explore the future of finance with AI: smarter services, deeper relationships, and a renewed focus on what matters most—people. 

Artificial intelligence is no longer a distant trend—it’s already reshaping the way we work in the financial sector. But how do we ensure that this transformation strengthens, rather than replaces, the human connection that defines good financial service? In this session, we welcome Chris Colbert, global innovation strategist and former head of Harvard Innovation Labs, to explore how AI can empower finance professionals to deliver more value, build stronger relationships, and stay ahead in a rapidly evolving industry. This event is designed specifically for members of Finansforbundet who want to understand the opportunities and challenges AI brings to their everyday work.

Your gain

• Understand how AI is reshaping customer engagement in financial services.
• Learn about successful human-centric AI implementations.
• Gain insights into the ethical and operational challenges of AI adoption.
• Get inspired by real-world innovation strategies from Chris Colbert.

What to expect
This session will provide a practical and inspiring look at how AI can be used to enhance—not diminish—the human side of financial services. Through real-world examples and strategic insights, Chris Colbert will show how finance professionals can work alongside AI to create better outcomes for customers, colleagues, and organizations. Whether you work in advisory services, compliance, operations, or leadership, this event will give you tools and perspectives to navigate the future with confidence. 

The speaker
Chris Colbert is a global innovation strategist, author, and former Managing Director of the Harvard Innovation Labs. He has led major transformation projects in education and finance and now heads one eighty, a firm that helps organizations build cultures of innovation. Chris is known for making complex ideas simple and inspiring professionals to lead change with purpose. He is also the author of This Is It, a book about living and working with intention. With his engaging style and deep experience, Chris brings a unique perspective on how technology and humanity can thrive together.

Additional Information
Your name, email, picture, and video may be visible to other participants of the event. Additionally, your name, email, and company may be shared with the instructor solely for the purpose of facilitating the event.

You may object to the sharing of your personal data or its visibility to other participants at any time. You can do so by sending an email to clu-gdpr@finansforbundet.dk stating the name of the event, after which you will be unsubscribed.